Help Center

FAQs - About LunaDNA 3

• What is LunaDNA?
• What is LunaPBC?
• What is the difference between LunaPBC and LunaDNA?

Technical Support 6

• Resolutions for those pesky 401 error codes
• Trouble with email verification
• What do these error codes mean?
• What are my options for two-factor authentication if I don't have a cell phone?
• Trouble setting up two-factor authentication

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Release Notes 2

• LunaDNA v1.1.0 Release Notes (Electronic Health Record Integration)
• LunaDNA v1.2.0 Release Notes (User Interface Updates)

FAQs - Sharing Data (general) 9

• What kind of data can I share in LunaDNA?
• Can I participate if I don't have access to a DNA file?
• What are the electronic surveys that LunaDNA accepts?
• Can I upload my family member's data?
• What risks are involved in sharing my data with LunaDNA?

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FAQs - Sharing DNA Data 11

• What is genome-wide DNA genotyping by microarray data?
• What is DNA targeted gene data?
• What is DNA exome data?
• What is DNA whole genome sequence data?
• Can I upload any DNA file?

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FAQs - Sharing EHR (electronic health record) Data 20

• What are electronic health records (EHRs)?
• What are Patient Portals?
• How do I share my electronic health records with LunaDNA?
• What do I do if I do not have a Patient Portal account?
• I don't live in the United States, can I still connect my health records?

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FAQs - Sharing Study Data 1

• How do I share data from the Vermont Health Network Study in LunaDNA?

How to articles 4

• Downloading Data from 23andMe
• Downloading Data from MyHeritage
• Downloading data from Family Tree DNA
• Downloading data from AncestryDNA

FAQs - About Ownership (Shares) in LunaDNA 26

• What does ownership in LunaDNA mean?
• If the shares are non-transferrable, how do I make money from them?
• How many shares are my data files worth?
• Why did LunaDNA make shares non-transferrable?
• How many shares will future data types be worth?

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FAQs - Privacy & Security 5

• How is my data kept secure and private?
• Will my data ever be made public or shared with third parties?
• Why do I have to consent to share my data?
• What is direct research and how can I be invited to participate?
• If I choose to share my DNA file, I’m ultimately sharing my families DNA as well. How can I ensure their identity is also protected?

Policy Documents 4

• LunaDNA Privacy Policy
• LunaDNA Consent
• LunaDNA Terms of Use
• LunaDNA SEC Offering Circular