Use the "Forgot your password" link on the log in page to reset your password

You will receive an email from LunaDNA with a link to use to reset your password.

I never received the email to reset my password

  • If you never verified your email address during account set up, you will not receive an email from us to reset your password.
  • Please email from the email address you used for your account to request help resetting your password and verifying your email address. (We can use this email to support to manually verify your email address.)