FAQs - Sharing EHR (electronic health record) Data

Will I be able to print or share my electronic health records (EHRs) from LunaDNA?
Currently in LunaDNA, you can download EHR files individually or batch download all of your EHR files at once from your My Data page (https://member.lunadna...
Tue, Nov 24, 2020 at 10:57 AM
How do I delete my electronic health records from LunaDNA?
If you want to delete any health records from a specific patient portal, we must delete all of the data shared from that portal connection and disconnect th...
Tue, Nov 24, 2020 at 11:12 AM
Can I communicate with my doctor through LunaDNA once I connect my Patient Portal?
We recommend you use your Patient Portal directly for any communications with your doctor or healthcare provider. This is one of the primary purposes of mos...
Tue, May 28, 2019 at 1:21 PM
What should I do if I see something inaccurate or missing in my electronic health records?
If you see something you believe is inaccurate or missing in the electronic health records you have shared to LunaDNA, first compare the information to the ...
Tue, Aug 27, 2019 at 12:28 PM
Does LunaDNA also connect to my Pharmacy Portal?
No, we do not currently connect to Pharmacy Portals (such as CVS, Walgreens, etc.). We plan to add this connectivity in the future!
Tue, May 28, 2019 at 3:44 PM
Why don't you accept .xml files I can download from my Patient Portal?
By receiving your health records directly from your Patient Portal, we are able to ensure the highest quality transmission of the data. Downloaded .xml fil...
Thu, Jun 13, 2019 at 8:45 AM
How often do you sync (pull new data) from my connected Physician's Portals?
We sync data from your LunaDNA-connected Physician's Portals weekly. In "My Connections", you can see the date of your last sync. Your next s...
Tue, Aug 27, 2019 at 12:29 PM
How do I disconnect my Patient Portal from LunaDNA?
In the My Connected Portals section of your My Data page (https://member.lunadna.com/my-data), you have two options associated with each patient portal: &qu...
Tue, Nov 24, 2020 at 11:13 AM
I'm pretty healthy, are my health records still useful for research?
Absolutely! Understanding the lifestyle, environment, and genetics of healthy people is just as valuable as understanding those factors for people managing ...
Wed, Sep 18, 2019 at 1:51 PM
Who sees the health records I share in LunaDNA?
You are the only person who can see your individual health records. As with all data shared on LunaDNA, the only way researchers may access your data is in ...
Wed, Sep 18, 2019 at 1:52 PM